FRIENDLY VISITOR / CERTIFIED VOLUNTEER GUARDIAN


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Volunteers.jpgFRIENDLY VISITOR:

  • Visiting with assigned clients on a regular basis (minimum of weekly, depending on the situation)
  • Accompanying the client to routine medical appointments
  • Shopping for the client
  • Assist with transportation to medical appointments (optional)
  • Contact the Case Manager assigned to your client with any concerns
  • Complete activity report on a monthly basis and send it to Elvira Muñoz each month

 

CERTIFIED VOLUNTEER GUARDIAN:

  • Consult with Guardianship Case Managers before making major decisions;
  • Advocate for the needs of the client;
  • Monitor the quality of care received by the client;
  • Arrange for medical appointments;
  • Make regular and meaningful visits to the client, usually weekly;
  • Monitor the client’s financial and other resources.
ACCOUNTABILITY: Certified Volunteers in the Guardianship Program operate under the direction of the Tarrant County Probate Courts. GSI is named as the guardian in the “Letters of Guardianship.” The agency issues “Letters of Agency,” which authorize the volunteers and staff to act on behalf of GSI. Since GSI is named on the document issued by the Probate Court, GSI is responsible to the court for all actions taken under the guardianship authority.  Volunteers must report monthly to GSI regarding: changes in the client’s condition; activities with or on behalf of the client; problems the client is experiencing; and ways problems have been resolved. In addition, volunteers complete an annual report for the Probate Court. Case Managers are also accountable to the volunteers. When a volunteer is assigned a client, he or she is provided a phone number for the case manager. Staff members are available at all times to provide guidance and assistance to the volunteers. Case managers work closely with the volunteers to explore options and take actions that will be beneficial for the client and designed to protect the volunteer from liability.